Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

Models
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  • Carrol R.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Melissa D.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Paula Z.09-29-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    As usual, I got excellent service and great contact during the process.

  • Lorenzo O.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Delores W.09-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Tiffany H.09-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Things went smoothly and the work appears competent. Oil was in the vehicle. My service advisor was pretty responsive and communicative, which was nice.

  • Dean U.09-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Larry Sullivan is courteous and professional !

  • Brittney B.09-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Wow, what an experience! I brought my car in for service and let me tell you, what an outstanding visit. My service advisor, who was extremely helpful and professional, took the time to explain everything clearly and made sure I felt confident in the process from start to finish. The team did a fantastic job working together. My car feels great, and the whole process was smooth and efficient. I’ll definitely be returning here for future services. Highly recommend this service department for anyone looking for reliable, quality care for their vehicle.

  • Kevin D.09-23-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Paula W.09-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024