4005 Capital Hills Drive
Raleigh, NC 27616
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Fair price
TYPE:SalesMODEL:AtlasYEAR:2025
Mac is the man, and made our car buying process super easy and stress-free. He deserves all the praise! 5-stars for him, his attention to detail, and his ability to listen to what we wanted and help us find that rather than try to sell us something else just to make a sale.
TYPE:ServiceMODEL:AtlasYEAR:2019
Staff is great
TYPE:ServiceMODEL:ID.4YEAR:2023
Everything worked the way it should....from diagnosis to completion of the repair. Everyone is interacted with was friendly and helpful.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent service
TYPE:ServiceMODEL:TaosYEAR:2023
The service was great but I waited for 2.5 hours for an oil change and tire rotations.
TYPE:ServiceMODEL:TiguanYEAR:2025
First of all i was very disappointed when brand new car broke after 4 days of taking ownership and then stayed at service at dealership for almost a month because diagnosed parts were on a back order and there was no eta for them. However when finally car got fixed and we arrive to get our „new car” from service we got next disappointment. Car was sitting outside on parking lot while waiting to be fixed , and of course was pretty dirty. When service advisor hand us key to our car I asked them if they dont wash cars after service , he said they don’t. I understand that if i just come for oil change or regular service , but in our case when brand new car broke after few days and was sitting at service for a month I would think that dealership will step up to keep customer confidence in product and dealership… unfortunately not. Oh well i guess we should be happy that they at least fixed our car… I gave you good grades but just letting you know that we were disappointed twice .
TYPE:SalesMODEL:TiguanYEAR:2025