Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

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  • Tim J.04-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Service at the dealership was ok. First service person misunderstood what needed to be done even though I had already entered it into their online portal before arriving. Second service person clarified the requirements and then there were no parts available to make the necessary repairs and safety recalls..... Wasted trip

  • Kristina K.04-24-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Rockstar customer service! Couldn't be happier with the experience! From the moment I walked in, the staff was welcoming. A big shout out to Daniel Perrusquia greeted me immediately, answered all my questions and made the process smooth. I definitely recommend them to anyone in the market. Thank you for making my (4th) experience at Leith the best!!!

  • Steven D.04-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Lynetta M.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Cristian V.04-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Francis R.04-23-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Richard J.04-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Waiting area and bathrooms are very clean. Car service was completed 15 minutes earlier than the time estimate quoted.

  • David B.04-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    My windshield wipers are going off over 5 times a day by themselves. It was not diagnosed properly and now I’m having wipers go off while on the highway.

  • Corry F.04-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Dayne A.04-15-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Made my purchase easy! Best dealer in the state!!