The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Tim J.04-24-2025
TYPE:ServiceMODEL:ID.4YEAR:2024
Service at the dealership was ok. First service person misunderstood what needed to be done even though I had already entered it into their online portal before arriving. Second service person clarified the requirements and then there were no parts available to make the necessary repairs and safety recalls..... Wasted trip
Kristina K.04-24-2025
TYPE:SalesMODEL:Jetta GLIYEAR:2025
Rockstar customer service! Couldn't be happier with the experience! From the moment I walked in, the staff was welcoming. A big shout out to Daniel Perrusquia greeted me immediately, answered all my questions and made the process smooth. I definitely recommend them to anyone in the market. Thank you for making my (4th) experience at Leith the best!!!
Steven D.04-24-2025
TYPE:ServiceMODEL:ID.4YEAR:2023
Lynetta M.04-24-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Cristian V.04-23-2025
TYPE:ServiceMODEL:JettaYEAR:2024
Francis R.04-23-2025
TYPE:SalesMODEL:JettaYEAR:2025
Richard J.04-21-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2020
Waiting area and bathrooms are very clean. Car service was completed 15 minutes earlier than the time estimate quoted.
David B.04-19-2025
TYPE:ServiceMODEL:JettaYEAR:2024
My windshield wipers are going off over 5 times a day by themselves. It was not diagnosed properly and now I’m having wipers go off while on the highway.