Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

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  • Carol T.04-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    It was the smoothest purchase ever. Agreed on number, got an approval and gave my deposit in an hour and a half from 3 hours away. And my car was delivered same day as promised!

  • David K.04-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Excellent, low-pressure sales engagement; very knowledgeable and willing to help us understand the different models and options. Very responsive to calls and texts.

  • Yazmarie G.04-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Victor E.04-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Stephanie S.04-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Mac was helpful, polite and followed up. The actual finance process was straight forward.

  • Gaspar L.04-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great service

  • Camille N.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Robert S.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I was impressed that the service department found a warranty to cover the replacement part. All I had to pay was a 50.00 deductible.

  • Rebecca H.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Kept scheduled appointment, called to confirm work to be done & called when ready. Important to communicate!

  • Crissy R.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024