Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Sierra S.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • James B.03-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Was polite and handled everything remotely. My Passat was competed and ready for up. Great service! 😃

  • Nicole J.03-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Larry was super professional and I appreciate his full explanation of what was required to fix my car.

  • Abby G.03-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Christian was great at communicating updates with me! Easygoing experience and very helpful!

  • William D.03-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Whitney C.03-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I had to follow up on my repair. Would have liked VW to follow up with me instead of me having to track down repairs

  • Mona H.03-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Mitchell L.03-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Lisa S.03-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Andy M.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018