Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

Models
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  • Zach S.03-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Garrick J.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Aaron H.03-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Jerry H.03-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Ker'telian F.03-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very helpful and informative. Christian was very kind and provided excellent advice on the upkeep of my car. Excellent customer service and fast service.

  • Tanya G.03-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service department was able to see me earlier than my scheduled appointment time. The representative explained my services and what was required vs optional.

  • Matthew L.03-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Cheryl C.03-08-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Shane was super helpful and very informative.

  • Melody L.03-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    They are always friendly and helpful

  • Marlene V.03-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018