Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

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  • Thomas P.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Wilson L.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great customer service, quick and efficient once arriving and getting checked in. Got the text updates for what was going on with the car as well as what was requested or needed.

  • Lorenzo B.09-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Melissa S.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent customer service. Friendly and courteous.

  • Cameron Y.09-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Alfredo P.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Christian was helpful and great customer service and experience.

  • Virginia D.09-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Fair price

  • Matt F.09-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Mac is the man, and made our car buying process super easy and stress-free. He deserves all the praise! 5-stars for him, his attention to detail, and his ability to listen to what we wanted and help us find that rather than try to sell us something else just to make a sale.

  • Medi P.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Staff is great

  • Terry S.09-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Everything worked the way it should....from diagnosis to completion of the repair. Everyone is interacted with was friendly and helpful.