Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

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  • Monique W.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Ned C.02-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Caleb kept me up to date with my car’s issues. He was honest and let me know exactly what was going on.

  • Steven D.02-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Keith and Carlos make the entire buying process seamless every time. That'll make 4 Volkswagens now!!

  • Steven V.02-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Service was on time and people were courteous.

  • Victoria H.02-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Larry was great to work with. He was helpful, communicative, and easy to work with.

  • Janice W.02-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Because of the exceptional service I received.

  • Anita B.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Curtis B.02-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Nicole J.02-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    TR was great to work with - he was thorough in explaining the service and outcomes

  • Eugene G.02-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    It took a over a month to schedule my service, not because of the dealership but the lack of parts for the recalls that were needed to be done. Once my service was scheduled it was all done within 24 hours.