Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Glen C.02-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Y’all always respond back to me in a timely manner and never try to sell me on anything I don’t need. Love the atmosphere in the place!

  • Denise F.02-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    salesperson friendly, engaging, not at all pushy. left the ball in my court - and later gave me a business card.

  • William M.02-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I had a great appreciation for the intake team, Caleb and Christian. Also spent time with one of the sales associates, Allen (?), who showed me around the showroom and enticed me to make a purchase but I’m still waiting to receive my title from the payoff of my current 2019 Tiguan. Maybe in a year or so…

  • Scott A.02-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Terri M.02-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I had an excellent experience. The sales associate was knowledgeable, patient, respectful, and friendly.

  • Christopher P.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Everything was great! Shane was not only welcoming but explained everything that was being done and what was needed for my car. His expertise and professionalism will bring me back as future customer to Leith VW Raleigh. I knew what I was spending my money on and was able to prioritize what work was getting done on my car as well as know what to do in the future due to the information provided by the advisor.

  • Richard G.02-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Shakir A.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • John N.02-06-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Brittany G.02-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Everything went as planned and it wasn’t a long wait time