Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

Models
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  • Mike E.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jermane B.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Ana M.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Larry was great - he was super communicative and identified issues with the quote proactively sharing a fast resolution.

  • Wilson L.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service went well, relayed all information as well as knowledgeable recommendations and updates on car.

  • Donald P.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    polite courteous staff

  • Debra S.01-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Christian worked diligently to solve my moon roof noise. I am super happy.

  • Frances B.01-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The service was explained fully and they worked with my schedule.

  • Kevin K.01-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    The friendliest staff of service advisors, work done properly and efficiently. Couldn’t be better!

  • Anthony P.01-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Hemant P.01-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    While it took longer than expected, the manager was super and kept me updated. He greeted us at the door and provided excellent service.