Average Score (352 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

352 Ratings

4.8 Average

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  • Brett T.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    TR did a great job explaining everything that needed to be done in friendly, clear, and concise manner.

  • Alejandro W.01-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I think that the service provided is “nothing out of the extraordinary”the technician “Larry” ask me what my appointment is for , write down the information ( this case was a RECALL ) and ask me to wait for the shuttle ride home I requested in advance, it took 1 hour and 1/2 to get it after seeing the driver and ask myself for it .

  • Floyd B.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John D.01-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • James P.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very good service

  • Krista C.01-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Kenuel S.01-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I was very pleased per usual.

  • Jessica H.01-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Clear communication, everything explained in detail and Larry is always a pleasure to work with.

  • Luis P.01-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Easy to buy my car

  • Federico I.01-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Timely execution and courtesy