Average Score (381 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

381 Ratings

4.8 Average

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  • Erika Y.08-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The Service Team was very communicative and friendly.

  • Reid M.08-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    It was fine, first oil change for a Taos S (24); I showed up on time and 90 minutes later I was show my finished car and given my keys back. 90 minutes is a long time for an oil change, that's the lost star

  • James C.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Overall great experience

  • Kevin K.08-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Best service department staff anywhere!

  • Sheri G.08-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Staff very attentive and professional with no pressure. Would recommend to anyone in the market looking for a new car.

  • Arkadiusz K.07-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Glen W.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    It was obvious that their focus was all about the customer experience. Communication was outstanding, everything was handled well and in a very reasonable time frame.

  • William D.07-26-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    They worked very hard to give us a good buying experience. Last time we were dissatisfied with how we were treated purchasing a Golf.

  • Gary B.07-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Great experience, once again Larry was awesome.

  • Monte P.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Greeted promptly and was kept informed throughout the visit