TYPE:ServiceMODEL:AtlasYEAR:2021
Larry provided excellent customer service. Answered all my questions and made sure issues regarding my vehicle were all resolved.
Average Score (352 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Keegan is the man! Awesome customer service, always very informative and explains everything in easy-to-understand detail. He gives frequent updates to the progress of any repairs and he makes the entire experience top notch every time I bring in my Tiguan. Keep crushing it Keegan!
TYPE:ServiceMODEL:TiguanYEAR:2019
Easy to have vehicle serviced. Staff was excellent. Great video presentation of car inspection and problem solving.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
I think they could go more into depth on what they did while serving the vehicle. Also, not be so messy when pouring oil back into the vehicle. I had oil all over the plastic cover like they spilled it. My vehicle is brand new
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2021
cost up-front was clear, being able to select which services I wanted via the updates from the tech to my phone was very convenient, overall a friendly & efficient visit!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
4/5: would have been nice to get a text or call when the car was ready. Also need VW rewards program for a free oil change after so many visits. $150 is kinda steep for the avg person.
TYPE:ServiceMODEL:AtlasYEAR:2019
Service technician was very knowledgeable and explained everything clearly. Keegan was very polite and very helpful in my situation, because of that my situation has been resolved
TYPE:ServiceMODEL:TiguanYEAR:2024