TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My service advisor was pleasant, professional and attentive to my questions.
Average Score (352 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Keith was amazing and answered all our questions. Carlos was so nice and helpful.
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
They were very efficient and knew I was waiting for my car. They kept me updated and really had all the work completed in a very timely manner.
TYPE:ServiceMODEL:JettaYEAR:2021
Caleb my advisor was very courteous and efficient in doing his job. Highly professional.
TYPE:ServiceMODEL:PassatYEAR:2019
Appointments are easy to schedule. Service is prompt from the greeting to completion. Technicians can make a video of the problems and their findings. Waiting area is not spacious, but is condusive for remote working while waiting.
TYPE:ServiceMODEL:JettaYEAR:2023
My appointment was scheduled for 10am, I dropped off my vehicle at 830am. My vehicle didn’t get looked at till after 3pm. I didn’t get it back till 520pm. The employees were friendly and nice but the time really caused an inconvenience.